SOLUTION · CRISIS COMMUNICATIONS

Intelligence for the hour that matters.

During a breaking crisis, the narrative landscape shifts every hour. NarrativEye gives communications teams real-time intelligence on how a narrative is forming — so you can respond to what's actually happening, not what you think is happening.

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THE CRISIS CONTEXT

Crisis communications is a real-time intelligence problem.

In the first hours of a crisis, communications teams are operating on incomplete information. What's being said? Who's amplifying it? Is this organic or coordinated? What's the emotional register? Which claims are gaining traction?

Traditional monitoring tools give you volume and reach — lagging indicators. NarrativEye gives you narrative structure, amplification dynamics, and coordination signals — the intelligence you need to shape your response, not just react to the loudest voices.

CRISIS CAPABILITIES

What you get in the room.

Sub-hour narrative updates

Continuous monitoring with configurable update cadence. Real-time Slack/Teams alerts when narrative velocity spikes or new angles emerge. You're not waiting for hourly reports — you're watching the narrative develop.

Emerging angle detection

Track how different narrative frames are emerging around a crisis. Which angles are gaining traction? Which are failing to spread? Intelligence for shaping your response strategy — not just monitoring existing coverage.

Coordinated attack identification

Distinguish organic response from coordinated attack. If your crisis is being exploited by a coordinated campaign — inauthentic accounts, amplification networks, timing patterns — we detect it and show you the evidence.

Amplification vector mapping

Who's amplifying what. Which accounts, communities, and media outlets are carrying which narratives. Map the amplification landscape so you can prioritise your response and counter-narrative efforts.

Sentiment and emotional register

Track sentiment trajectory in real time. Which emotional registers are most salient? Anger, fear, humour, solidarity? Understanding the emotional landscape is essential for calibrating your response tone.

Response impact tracking

Monitor how the narrative develops after your statement, announcement, or counter-messaging. Did it shift the narrative? Which elements resonated? Real-time feedback on response effectiveness.

BEFORE · DURING · AFTER

Crisis intelligence across the full lifecycle.

BEFORE

Preparation

Continuous monitoring means you're rarely surprised. Background narrative monitoring surfaces early warning signals — the fringe discussion that becomes tomorrow's crisis. Risk scoring for emerging narrative threats lets you prepare before you're in the room.

DURING

Real-time intelligence

Sub-hour updates. Emerging angle tracking. Amplification vector mapping. Coordinated attack detection. Sentiment monitoring. Everything you need to make decisions in the room — with intelligence, not guesswork.

AFTER

Retrospective and lessons

Full narrative timeline reconstruction. What happened, when, and who drove it. Response impact analysis. Evidence archive for legal review. Lessons for crisis preparedness — what would have appeared earlier, what signals were missed.

Prepare before the crisis hits.

30-minute demo. We'll show you how a live narrative develops — in real time.

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